Flying Butler Apartments

Flying Butler is the serviced apartment operation of Deep Blue Apartments Ltd and a trusted provider of upper-mid tier serviced accommodation to the corporate sector.

Established in 1999, we are a privately held company and a founding member of the Association of Serviced Apartment Providers (ASAP).

Renowned for our guest-centric approach, suite of support services and comfortable, practical accommodation in key locations, our focus is to provide high quality serviced apartments in the Thames Valley and London areas. offering the next best thing to home.

Orchard Apartments Ltd (OAL) acquired Deep Blue Apartments Ltd (DBA) in December 2014.   Orchard Apartments will create a leading, scaled franchise in London Serviced Apartments under the Flying Butler brand.

Service Delivery

We offer the expected services and inclusions to make our guest’s stay with us comfortable and enjoyable.  In addition, our team add a level of dedication, attention to detail and personal care not easily matched.

For our bookers/clients:

• Office hours – Monday to Friday 8:30am to 6pm
• Key staff contactable out of hours for reservations and guest service support
• Prompt response to enquiries with multiple contact options to suit: Phone, email, Skype, WhatsApp, SMS

For our guests:

• Every guest met on arrival via our Meet & Greet service
• 24/7 Guest Service response by phone
• Weekly housekeeping visit
• Complimentary Wifi in every apartment with no restrictions
• Menu of optional services to assist our guests
• Stringent property management checks to ensure product quality
• Exemplary housekeeping standards delivered via a dedicated team
• Flexible approach to accommodating requests and apartment requirements
• Prompt response to guests with multiple contact options to suit: Phone, email, Skype, WhatsApp, SMS

Supporting our accommodation product with guest-centric services

Alongside the expected services of free wifi, weekly cleaning and so on, Flying Butler offers a suite of clearly defined optional services – our “hallmark” of service delivery, aimed at supporting the guest during their stay. 

Focus is on practical services which have real benefits to guests and add value for the guest.

These hallmark services are under regular review to ensure Flying Butler continues to offer a service which meets and hopefully exceeds guest expectation.