Involve staff in AI projects, urges CBI
British firms are being urged to take "an ethical approach" to the adoption of artificial intelligence and involve staff in the way AI is changing their businesses
What can employers do to empower employees?
"But businesses face key ethical issues from how to empower employees in a fast-changing workplace to explaining complex algorithmic decisions to customers," said the CBI.The report called on businesses to consider three priorities:- Embed: update governance processes or develop new frameworks specifically for AI, for example ethics boards that have the authority to make impactful recommendations or decisions
- Engage: empower staff to engage with AI technology, challenge unfair bias in data and ensure teams designing the technology are diverse
- Explain: make sure consumers know when decisions are taken by AI and how their data is being used to make decisions
AI: an ethical approach
“The government has set the right tone by establishing the Centre for Data Ethics & Innovation, but it’s up to business to put ethics into practice.“Ethics can be an intimidating word. But at the end of the day, meaningful ethics is similar to issues organisations already think about: effective governance, employee empowerment, and customer engagement.“The same actions that embed an ethical approach to AI will also make businesses more competitive. We know that diverse businesses are more likely to outperform their rivals. When it comes to AI, businesses who prioritise fairness and inclusion are more likely to create algorithms that make better decisions, giving them the edge.“With the global tech race heating up, the UK is well placed to lead the world in developing ethical AI, which uses data safely and drives progress in business and society.”Find out more about the latest technology and HR trends.
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