This article is taken from the latest issue of Relocate magazine, sponsored by AKA.
– the must read for HR, global managers and relocation professionals.

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AKA is an acclaimed luxury longstay brand known for creating curated experiences for discerning travellers who find themselves in need of a temporary living solution.The AKA portfolio provides hotel services set in residential spaces. These ‘vertical villages’ can be found in prime metropolitan locations – New York City; Philadelphia; Washington, D.C.; Los Angeles and London.

Experts in serving expats

AKA has a long history of working closely with the Global Mobility sector – serving those on a short or long-term assignment and the companies supporting them.”As a brand, AKA’s distinction from other residential hotels include well-thought-out, in-residence experiences through strategic partnerships with like-minded brands.AKA’s residences go above and beyond the hotel room – in addition to full-sized gourmet kitchens, our properties cater to the C-suite business traveller by offering highend fitness centres, cinemas, indoor pools, resident programming, 24-hour security, washer and dryer facilities and much more.

Providing a personalised service

AKA provides a personalised experience for each resident. AKA reaches out to the inbound resident prior to arrival to cater for special requests; such as having the kitchen stocked with specific food items on arrival. In an effort to further personalise the stay, upon arrival a member of the AKA resident services team meets individually with each resident to ensure all needs are met during their stay.Specifically, the AKA resident services team can arrange for premium tickets, impossible-to-get restaurant reservations and speciality services, including a fashion stylist, in-suite massages and more.In addition to personalised service, AKA provides a wide range of services from handselected preferred vendors, including 24-hour concierge, laundering services, luxury transportation, TESLA charging stations and valet cleaning and parking.

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Catering to the discerning traveller

AKA has catered its serviced residence offering to a new class of traveller who is more elastic than the traditional business or leisure traveller in their style of living. These travellers have a preference for high-design, unpretentious service, innovative technology, flexibility, anonymity, cachet and a desire to live like a local. This sophisticated luxury is what AKA strives to provide.To meet these criteria, an apartment hotel must offer residences with fully furnished and accessorised living rooms, bedrooms, kitchens and workspaces, as well as fully equipped kitchens. While residents seek the space and privacy of a condominium, they also want the cachet of a luxurious location, concierge services, and resort like amenities, all of which are top-of-mind for the AKA brand.At its core, AKA provides a best-in-class experience through amenities that serve the brand’s guests (AKA residents) as the needs of longer-stay travellers greatly differ from those of traditional, short-stay hotel guests.AKA only serves a maximum of 100 residents at a time at each property, allowing the brand to truly tailor this special serviced residence offering to the needs of each person.Almost all public spaces are for enjoyment by only those few residents and their guests and feature exclusive amenities such as our private-label vodka, a.vod.

Our newest edition: a luxury lifestyleclub

AKA’s commitment to personalising amenity spaces to reflect the spirit of the neighbourhood is perfectly exemplified in Level 28, one of the newest locations in Philadelphia, AKA University City’s 25,000 square foot luxury lifestyle club.Level 28 features everything a guest could ever need, including a heated infinity pool; a private yoga studio with complimentary classes; a state-of-the-art fitness centre featuring Technogym and Peloton equipment; a private cinema with curated film screenings; a cosy outdoor fire pit on a 5,000 square foot landscaped terrace; a full-room 3-D golf simulator programmed with 36 of the world’s best courses; a fully equipped business centre; a private conference and dining room with built-in catering from the acclaimed Walnut Street Café and more!AKA’s approach to distinctive service, design and excellence for the long-stay traveller has led to numerous positive testimonials and accolades, most notably recognised by the Serviced ApartmentAwards for “Best Extended Stay Brand.”To find out more about AKA Serviced Apartments, please visit www.stayaka.com

This article first appeared in the autumn 2018 issue of Relocate magazine.

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For related news and features, visit our Serviced Apartments section.Relocate’s new Global Mobility Toolkit provides free information, practical advice and support for HR, global mobility managers and global teams operating overseas.Access hundreds of global services and suppliers in our Online Directory   

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