Managing uncertainty: the Global Mobility experts' view
Covid-19 has accentuated longstanding uncertainties around trade pacts and talent mobility, as conversations with our global community show. These challenges are demanding new levels of agility, especially around the link between employee wellbeing and business health.
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A people-centred future?
For Lisa Johnson of Crown World Mobility, there can be no return to business as usual. “Companies that look to ‘return to normal’ will fall behind. Companies that look to reprioritise, innovate, embrace the uncomfortable and update will be at an advantage,” she notes, citing May 2020’s Crown survey of more than 100 Global Mobility professionals.Interestingly, the report asked for examples of “silver linings” coming out of this pandemic. One participant said, “I think organisations for whom mobility was a second thought and just added onto an HR or recruiter role will have suffered for not having the right talent leading the mobility function during this time.”For Lisa Johnson, “One of the most exciting possibilities I am seeing emerge from 2020 is that our industry’s creative responses to the impact of the global pandemic are also coming within the context of a genuine commitment from companies to make real headway with equality and inclusion due to today’s pressing social justice movement.”Building resilience
Social responsibility is becoming all the more important to business, especially in the global mobility context. Yet if we are asking people to get used to being comfortable with uncertainty, then it’s imperative our community supports people to build resilience, as a new MetLife report on globally mobile employees published at the end of July finds.The survey shows expatriate employees are struggling more than their non globally-mobile counterparts in the current pandemic. Only 50% feel their employer provided them with benefits to meet their needs.Globally mobile employees – defined by MetLife as expatriates and inpatriates with ties to the US – who report feeling mentally, socially, financially and physically healthy are drastically more likely to report feeling productive (88% versus 26%), successful (88% versus 20%) and loyal (90% versus 39%) compared to globally mobile employees who are not healthy on any aspect.This is something Brenda Levis, President of US destination service provider NYC Navigator, also picked up on during Relocate Global’s Family Focus and Education webinar. Her experience and examples show how the personal touch for individuals on assignments during lockdown in the US made the difference to their experience of being on assignment.This article is taken from the first issue of Think Global People, the new home of Relocate Magazine.Click on the cover to access the digital edition or read all of the articles on our website.
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