Destination Service Provider of the Year: Global
Winner:
PerchPeek
Democratising great relocation support
At 70% cheaper than most traditional DSPs, PerchPeek’s app-based service is accessible to a much wider range of people on the move. Covering hundreds of destinations around the world at an affordable price point, PerchPeek’s inclusiveness promotes positive physical relocation experiences, healthy transitions, employee wellbeing and engagement.The PerchPeek app combines award-winning technology with a global team of experts, who together offer tailored guidance for people on the move at every stage of their relocation – from pre-departure advisory calls, pet relocation, education assistance and area tours, to banking, language learning, cultural integration and registration on arrival, home finding and end of assignment support. Client satisfaction scores reflect the huge success of this winning combination. In one company, PerchPeek increased the uptake of DSP provision from 7% to 47%, boosting engagement and productivity as a result.So far, PerchPeek has helped over 7,000 people, gaining an impressive 165 TrustPilot reviews with a score of 93%/4.8 out of 5, and numerous glowing testimonials.High-value employee benefits all round
PerchPeek could not achieve this success with an app alone. Its team of people – which has grown from 25 to 75 over the past 12 months – adds the essential human touch to relocation in what are incredibly personal journeys.Based on the company’s values, which include curiosity, empathy, customer obsession and having fun, PerchPeek’s team members are able to tailor the relocation experience to every individual after their introductory call. They set the tone for the move, helping clients select the DSP services most important to them and that will form the basis of their “My Perch” dashboard and personal checklist of actions in the app.This is backed up by instant messaging and in-app property recommendations so clients “can find a place they really love,” which PerchPeek likens to “having a consultant readily available in your pocket”.This high-performance culture is celebrated and supported by a range of engagement initiatives, which enable PerchPeek’s “Perchies” to enjoy their work and go above and beyond every day. These include ongoing training and development, individual learning and development budgets, recognition schemes and wellbeing benefits, like recharge days and remote working.“By bringing all the processes into one platform, we help make the relocating experience far simpler, smoother and more enjoyable for every employee, and allow employers to provide a high-value employee benefit,” says PerchPeek. Visit the PerchPeek websiteThe 2022 Relocate and Think Global People Awards Supplement - Out Now
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