Awards News: Destination Service Provider of the Year: Global

WINNER:
PerchPeek

Cross-border and international remote working have exploded post-pandemic. Talent shortages, deepened by the Great Resignation’s redefinition of the workplace, are encouraging employers to source people from a global talent pool.

“70% cheaper than most traditional DSPs, PerchPeek is accessible to a much wider range of people on the move”

Yet with the increase in lump-sum relocation packages, under 10% of employees are choosing to pay for destinationservices. Many more qualify for no employer relocation support, meaning employees face highly stressful and potentially expensive relocations on their own.

The winner of this award, digital destination service provider (DSP) PerchPeek, supports employers and employees on the move and serves this increasingly relevant space in the competitive Global Mobility market.

An accessible, affordable tech-based relocation experience for employees, “PerchPeek is a shining example of where technology is the handmaiden to global mobility, high performing companies and employee experience,” said the judges.

Democratising great relocation support

At 70% cheaper than most traditional DSPs, PerchPeek’s app-based service is accessible to a much wider range of people on the move. Covering hundreds of destinations around the world at an affordable price point, PerchPeek’s inclusiveness promotes positive physical relocation experiences, healthy transitions, employee wellbeing and engagement.

The PerchPeek app combines award-winning technology with a global team of experts, who together offer tailored guidance for people on the move at every stage of their relocation – from pre-departure advisory calls, pet relocation, education assistance and area tours, to banking, language learning, cultural integration and registration on arrival, home finding and end of assignment support.

Client satisfaction scores reflect the huge success of this winning combination. In one company, PerchPeek increased the uptake of DSP provision from 7% to 47%, boosting engagement and productivity as a result.

So far, PerchPeek has helped over 7,000 people, gaining an impressive 165 TrustPilot reviews with a score of 93%/4.8 out of 5, and numerous glowing testimonials.

High-value employee benefits all round

PerchPeek could not achieve this success with an app alone. Its team of people – which has grown from 25 to 75 over the past 12 months – adds the essential human touch to relocation in what are incredibly personal journeys.

Based on the company’s values, which include curiosity, empathy, customer obsession and having fun, PerchPeek’s team members are able to tailor the relocation experience to every individual after their introductory call. They set the tone for the move, helping clients select the DSP services most important to them and that will form the basis of their “My Perch” dashboard and personal checklist of actions in the app.

This is backed up by instant messaging and in-app property recommendations so clients “can find a place they really love,” which PerchPeek likens to “having a consultant readily available in your pocket”.

This high-performance culture is celebrated and supported by a range of engagement initiatives, which enable PerchPeek’s “Perchies” to enjoy their work and go above and beyond every day. These include ongoing training and development, individual learning and development budgets, recognition schemes and wellbeing benefits, like recharge days and remote working.

“By bringing all the processes into one platform, we help make the relocating experience far simpler, smoother and more enjoyable for every employee, and allow employers to provide a high-value employee benefit,” says PerchPeek.

Visit the PerchPeek website